CARFAX reports are available for free on all listings on our website. To access one, click the CARFAX logo on the listing to open the report.

CARFAX reports are dated based on when we pulled the report. You can pay for another CARFAX report, but it won't contain updates beyond the version we already paid for when we received the car, which we make available on our website for all customers.

The last reported odometer is based on when the vehicle was last serviced (see the Service Record section).

Safety certification, rustproofing, an oil change and detailing are all included in the listing price at no extra cost.

If you are not financing, the only extra charges are 13% HST and licensing. If you choose to finance, financing fees and associated costs apply.

For non-finance purchases, a $1000 deposit is required at the time of purchase. It can be paid by e-transfer, debit or cash.

The remaining balance must be a bank draft made out to GRAND AUTO GROUP INC at the time of pick-up. No other forms of payment are accepted.

For accounting purposes and fraud prevention, we do not accept cash or credit cards. Banking fees associated with cash and credit card payments are another reason we cannot accept them.

Both the dealership and the customer also need proof of payment, which a certified cheque provides.

Unlike most dealerships, we do not charge extra if you decide not to finance. For non-finance deals, the only extra fees are 13% HST and licensing.

Unfortunately we do not have any hoists available for customer use. For liability reasons, we cannot allow anyone other than employees in our shop.

All customers are welcome to get a Pre-Purchase Inspection (PPI) done. The following options are available:

1. Your own mechanic does the inspection on-site at the dealership.
2. A mobile PPI company sends a mechanic to the dealership to complete the inspection on-site and sends you the report once it is done.
3. Choose a mechanic shop within Puslinch. We will drop the vehicle off for the appointment and pick it up once it is completed (see the list of shops below for reference).

Yes. As long as you have an appointment and a G class driver's licence, you can test drive a vehicle.

G2 drivers can also test drive vehicles, including manual transmission vehicles, with an employee present.

Because of limited staff and dealer plates, we operate by appointment only. This helps us avoid long waits and serve you better. An appointment also gives us time to pull the car out if it is parked behind others, check tire pressure and weak batteries, and clear snow and ice before you arrive.

Walk-ins are permitted, but test drives are not guaranteed because customers with appointments get priority. Walk-in wait times may exceed 1 hour depending on staff availability and dealership volume.

A financing fee of up to $999 may apply, as the process can be lengthy and requires extensive paperwork.

Interest rates with our lenders range from 5.99% to 22.99%+.

Lenders set rates and terms based on several criteria, such as credit score, the vehicle's year, make and model, mileage, and income.

We offer a standard 36-day warranty on Safety Certification related issues only.

Extended warranty options are also available through Lubrico Warranty. They cover common issues with major components that can be costly. Packages range from 3 months powertrain to 4 years bumper-to-bumper. For more information, please reach out to us.

Brake system

Brake pads and shoes, Rotors and drums, Calipers and wheel cylinders, Brake lines and hoses (no leaks or corrosion), Parking brake operation, Master cylinder and power assist, ABS warning light functionality

Steering system

Steering wheel free play, Steering column and shaft, Power steering components and leaks, Tie rods, ball joints, idler/pitman arms, Rack and pinion system

Suspension system

Shock absorbers and struts, Springs (coil/leaf), Control arms and bushings, Stabilizer (sway) bars and links, Wheel bearings

Tires and wheels

Minimum tread depth (at least 2/32"), Even wear (no exposed cords or bulges), Matching tires on the same axle, Rim condition (no cracks or bends), Proper wheel fasteners

Lighting system

Headlights (high and low beam), Tail lights, Brake lights, Turn signals, Hazard lights, Reverse lights, Licence plate light, Reflectors

Electrical system

Battery secure and terminals safe, Charging system, No exposed or unsafe wiring, Required dash warning lights functional

Windshield, glass and mirrors

Windshield free of cracks obstructing driver view, Side and rear windows safe, Minimum two mirrors (rearview and driver side), Wipers and washer system operational

Exhaust system

Exhaust securely mounted, No leaks, Muffler intact, Catalytic converter present (if originally equipped)

Fuel system

No fuel leaks, Secure fuel tank, Filler neck and cap intact, Fuel lines secure

Frame and body

Structural integrity (no unsafe rust-through), Subframe condition, Body mounts secure, Doors, hood and trunk latch properly, Bumpers secure

Driver controls

Speedometer operational, Horn working, Defroster operational, HVAC fan functional (for windshield clearing)

Occupant restraints

Seatbelts present and functioning, Seats securely mounted, Airbag system not showing an active fault light

All our vehicles are sold with safety certification, and we offer a standard 36-day warranty on safety related issues only. To be covered, you must bring the vehicle back to Grand Auto (or to a repair facility expressly authorized in writing by Grand Auto) and give us a reasonable opportunity to inspect and repair the issue.

Issues that are not safety related are the customer's responsibility and must be repaired at the customer's expense. We still do our best to help with repairs within reason.

If the recall has not already been addressed, we advise you to book an appointment with the franchise dealership at a time that suits you after pick-up. Recall appointments can be 3 weeks out or more, which would delay your pick-up.

To find out whether a recall has already been addressed, contact your local franchise dealership and give them the VIN of the vehicle, which you can find on our website.

Our vehicles are pre-owned and should be evaluated with their age and prior use in mind, so some normal wear and tear is to be expected.

All of our vehicles are sold with a valid safety certification, so any items required to meet safety standards are addressed upon purchase. Any other defects identified during the initial inspection are also rectified.

Every vehicle also comes with a complimentary oil change, rustproofing and detailing.

Yes. Please contact us with the year, make, model and mileage, and we will let you know whether to bring your vehicle in for our manager to assess and provide an estimate.

No. Only cars listed on our website are ready for sale. Vehicles on the lot that are not listed are new arrivals that have yet to be inspected, priced and entered into our inventory system.

Depending on our workload, turnaround is typically 3 to 7 business days, with a maximum of approximately 10 business days.

Turnaround differs for every car, depending on what it needs for certification, when parts arrive, and any additional work outside of safety.

Unfortunately, we cannot swap items between cars (whether or not the vehicle is already advertised) to make a deal. Every vehicle is advertised and priced according to the features and items that come with it, and swapping items between vehicles could misrepresent our advertising.

We buy most of our vehicles directly from franchise dealerships. Some come through auctions, from other licensed dealers, and a select few are trade-ins.